YOUR ORDERS

PETCO.COM
Need help with an order?

CallCALL 877-738-6742

Select Option #1

OR

CHECK ORDER STATUS


OTHER QUESTIONS?

CallCALL 877-738-6742

Select Option #2


SUBMIT QUESTION OR COMMENT

PETCO STORES

Find a store

  

Find directions & contact information.
Learn about upcoming events, classes, and services available at your local Petco store.


For questions or feedback about your local Petco store...

CallCALL 888-824-PALS (7257)


SUBMIT QUESTION OR COMMENT

PETCO PALS PROGRAM

For program questions, reward status inquiries, and feedback...

CallCALL 888-824-PALS (7257)


SUBMIT QUESTION OR COMMENT

HELP

PALS REWARDS


Your Contact Information

You can track your Pals Rewards status, print or load your Reward Dollars by signing into your online account at palsrewards.com or petco.com. Once signed in, you can also update your profile including providing an email address, so you can receive future Reward Dollars via email and load them to use them immediately.

Don’t forget to complete your pet’s profile to receive a coupon for a free treat in-store and 10% off on petco.com sent by email.

Your email address will only be used by Petco. We will not sell, rent or trade your email address.

To update your contact information, sign in and select “Account and Contact Information” to add or modify your contact information.